About
Bildtec is Technology and innovation to serve people.
Bildtec is an universal video-interpreting tool designed to help Sign Language speakers access customer services from companies and public institutions.
The goal is to bridge the communication gap that deaf, hard of hearing and speech impaired people face in their everyday life when trying to communicate with public institutions and companies.
Problem
Most customer attention representatives cannot speak Sign Language, for that reason, deaf, hard of hearing and speech impaired people need to book a date with an interpreter from their local Deaf Association in order to accompany them in person every time they need to visit a public institution or company so they can help them communicate and complete their tasks.
Obviously, coordinating such service means a great deal of time, effort and resources from the users and the associations. Moreover, it is an important limitation to the final users, the deaf, hard of hearing and speech impaired community.
Solution
Bildtec is a tool that can fix this situation and help bridge the communication gap between deaf, hard of hearing and speech impaired people and public institutions or companies using video interpreting and an integrated hardware and software system specially tailored to the needs of this community.
Deaf people become more self-dependent and their lives a little easier when they can use their own Sign Language to communicate without the hassle and preparation of booking a date with an interpreter to be present.
With Bildtec, public institutions and companies make their customer service teams more accessible and improve their attention to the deaf, hard of hearing and speech impaired community.